a particular customer

См. также в других словарях:

• customer profile — ➔ profile1 * * * customer profile UK US noun [C] (also consumer profile) MARKETING ► a description of a business s typical customers: build/create/develop a customer profile »An online survey is an inexpensive way to start to build a customer… …   Financial and business terms

• customer profiling — ➔ profiling * * * customer profile UK US noun [C] (also consumer profile) MARKETING ► a description of a business s typical customers: build/create/develop a customer profile »An online survey is an inexpensive way to start to build a customer… …   Financial and business terms

• Customer relationship management — (CRM) is a widely implemented strategy for managing a company’s interactions with customers, clients and sales prospects. It involves using technology to organize, automate, and synchronize business processes principally sales activities, but… …   Wikipedia

• Customer engagement — (CE) refers to the engagement of customers with one another, with a company or a brand. The initiative for engagement can be either consumer or company led and the medium of engagement can be on or offline. Unlike marketing terms such as… …   Wikipedia

• Customer communications management — is a term highlighted by research companies such as Gartner Group, Forrester Research and Madison Advisors to define a convergent set of Information Technology solutions that together provide marketing communication professionals the ability to… …   Wikipedia

• customer base — UK US noun [countable] usually singular [singular customer base plural customer bases] business a group of people who buy a particular product or who pay for a particular service Durin …   Useful english dictionary

• Customer attrition — Customer attrition, also known as customer churn, customer turnover, or customer defection, is a business term used to describe loss of clients or customers. Banks, telephone service companies, Internet service providers, pay TV companies,… …   Wikipedia

• Customer experience — (CX) is the sum of all experiences a customer has with a supplier of goods or services, over the duration of their relationship with that supplier. From awareness, discovery, attraction, interaction, purchase, use, cultivation and advocacy. It… …   Wikipedia

• Customer to customer — (C2C) markets are innovative ways to allow customers to interact with each other. While traditional markets require business to customer relationships, in which a customer goes to the business in order to purchase a product or service. In… …   Wikipedia

• Customer analytics — is a process by which data from customer behavior is used to help make key business decisions via market segmentation and predictive analytics. This information is used by businesses for direct marketing, site selection, and customer relationship …   Wikipedia

• customer profitability — UK US noun [U] ► the difference between the profit made from a customer and the costs involved in getting and dealing with the customer over a particular period: »Customer profitability analysis gives an organization the essential information for …   Financial and business terms